1. Tell Us What Changed
Explain the change you want to make and when it happened or should take effect.
POLICY CHANGES
Need to Change Your Policy?
Tell us what has changed
If your circumstances have changed or you need to update an existing insurance policy, contact us as soon as possible. We can help you identify the information your insurer may need and the next step for requesting the change.
Clear support for existing customers.Hillside Mortgages · Southall & West London
Call Us0208 813 0914
Email Usejaz@hillsidemortgages.co.uk
Have Your Policy ReadyPolicy number and insurer details
Tell Us PromptlyLet us know when circumstances change
HOW IT WORKS
Requesting a policy change
The information required and whether a change can be accepted depend on the insurer and policy terms.
2. Have Policy Details Ready
Your policy number, policyholder name and insurer help us identify the correct policy.
3. Provide Relevant Information
We may need additional details so the insurer can consider the requested change.
4. Wait for Confirmation
Do not assume a requested change is in force until it has been accepted and confirmed.
Keep your policy information up to date
The details that matter vary by policy. Please contact us if something relevant to the insurance has changed or if you are unsure whether an update needs to be reported.
Contact or address details
Changes to your correspondence details, address or other policyholder information.
Property or occupancy
Changes to use, occupancy, tenants, vacancy, works or other property circumstances where relevant.
Business circumstances
Changes to activities, premises, turnover, employees or other information relevant to a commercial policy.
Cover requirements
Requests to alter cover, sums insured, limits or other policy details, subject to insurer agreement.
Important
A requested change may affect the premium, terms, excesses, cover or insurer acceptance. Please provide complete and accurate information. A change should not be treated as effective until the insurer or Hillside Mortgages has confirmed it.
POLICY CHANGE QUESTIONS
Useful things to know
Changes are subject to the insurer’s policy terms, underwriting requirements and acceptance.
When should I tell you about a change?+
Please contact us as soon as reasonably possible when relevant circumstances change, or before a planned change where possible.
Will a policy change affect my premium?+
It may. Depending on the change and insurer, the premium, fees, excesses, terms or cover may change. We will provide the relevant information when the insurer has considered the request.
Is my requested change effective immediately?+
Not necessarily. Please do not assume a change is effective until it has been accepted and confirmed.
What information should I have ready?+
Have your policy number and a clear explanation of what has changed. Additional information may be required depending on the policy and the requested amendment.
Need to Change Your Policy?
Contact our team with your policy details and tell us what you need to update.